Stakeholder Engagement

Ayala Land’s vision of enhancing land and enriching lives for more Filipinos rests on the support and contribution of its stakeholders. The company engages with its stakeholders through various means and initiatives to understand and address issues and concerns, gather feedback on the effectiveness of its solutions, and build and maintain strong relationships for long-term value creation.

Property Buyers

Issues and concerns of stakeholders

Customer health, welfare, and safety
Customer service and experience
Delivery of best-in-class products and services
Facilities management
Management of environmental and social impacts

Engagement means and initiatives of Ayala Land

Digital platforms
Customer satisaction surveys
Customer service representatives
Ayala Land website and social media platforms

Brokers and Sellers

Issues and concerns of stakeholders

Customer health, welfare, and safety
Customer service and experience
Delivery of best-in-class products and services
Facilities management
Management of environmental and social impacts

Engagement means and initiatives of Ayala Land

Digital platforms
Customer satisaction surveys
Customer service representatives
Ayala Land website and social media platforms